Two business days
We acknowledge referral enquiries and make initial contact within two business days.
For professionals
Referring someone
to Anchor.
We work with support coordinators, allied health professionals, healthcare providers and community organisations.
Refer to AnchorWorking in partnership
Reliable, responsive and person-centred.
Clear communication and consistent support make referrals simpler for everyone involved. Participants, families, guardians, advocates and professionals are all welcome to make an initial enquiry.
Before progressing a formal referral or sharing personal information, we confirm the participant’s consent or the referrer’s authority.
- Support Coordinators
- Allied Health Professionals
- Hospitals & Discharge Teams
- Other NDIS Providers
- Families, Guardians & Advocates
- Community Organisations
Regional coverage
Macedon Ranges, Central Goldfields, Greater Bendigo, Sunbury and surrounding communities by arrangement.
Funding options
Currently welcoming self-managed and plan-managed NDIS participants.
Registration pending
Our external audit is complete and the final NDIS Commission decision is pending.
Referral process
A clear path from enquiry to support.
We assess every referral individually. Suitability depends on the participant’s needs, requested schedule, location, funding and the availability of an appropriately matched worker.
Begin a Referral- 01
Send an initial enquiry
Email hello@anchorsupportgroup.com.au or contact us by phone with a brief outline of the support being requested.
- 02
We respond
Within two business days, we confirm receipt, clarify any initial information and explain the next steps.
- 03
Discuss suitability
With appropriate consent, Debbie and Karla learn more about the participant’s goals, support needs, preferences and risks.
- 04
Confirm arrangements
If Anchor is the right fit, we agree on the service details, worker requirements, schedule and communication arrangements.
Initial referral information
What to include.
Please keep the first email brief. Include the referrer’s contact details and relationship to the participant, confirmation of consent or authority, the participant’s preferred name, general location, funding type, requested supports and preferred days or times.
Do not attach sensitive health records or detailed reports to the initial website enquiry. We will make contact and explain what additional information is relevant and how it should be provided.
Audited registration scope
Services assessed.
Anchor has successfully completed its external audit for the following registration groups. Final registration approval from the NDIS Commission is pending.
- 0106 Assistance with life stages, transitions and supports
- 0107 Assistance with daily personal activities
- 0108 Assistance with travel and transport arrangements
- 0115 Daily life tasks in group or shared-living arrangements
- 0116 Innovative community participation
- 0117 Development of daily living and life skills
- 0120 Household tasks
Collaborative support
Keeping everyone informed.
With the participant’s consent and according to their service agreement, we can communicate with support coordinators, allied health professionals, healthcare providers and other members of the participant’s chosen support network.
We aim to share relevant updates, respond to changing needs and raise concerns promptly while protecting the participant’s privacy, dignity and right to make decisions.
Contact AnchorHere when you’re ready
Talk to us about a referral.
Send a brief referral enquiry and we’ll respond within two business days.